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Case Studies --> Provider of Environmentally Friendly Products

Comprehensive e-commerce system - including integrated customer service, back office and logistics functions.

Our client distributes and markets environmentally friendly products including furniture,  composters, gardening accessories, housewares, etc.  The web serves as the only marketing engine for the client. Currently, orders are accepted via phone or email.

Radicle started the relationship with the client through our Project Management advisory services.  Disciplines that are part of the Radicle Methodology were put in place to bring what was deemed a “runaway project” back into control.  This initial relationship has expanded to complete management, design and development of a comprehensive E-Commerce System.  Since the web represents the client’s sole marketing/sales interface, this site is critical to their future success. In addition, customer service, back office and logistics functions would automate many of the manual processes currently in place.

Consistent with Radicle’s Global Delivery Model, the Define phase and initial Technical Architecture phase – including database design – were performed by the US team.  Detailed design and programming are being performed offshore to reduce costs.  Total project effort by both teams exceeds 2 person years.

Technology employed consists of Java using Struts framework, Linux and Oracle database.  This choice was determined by the client’s desire to minimize startup costs, preserve the flexibility to operate on a Linux platform and develop using an “industry standard” platform.